Oops!! When well-known organisations make big social media blunders, what can it mean for HR? Blogger Kyle Lagunas has something to say about that in the following guest post. He highlights some very public blunders that occurred in 2011 involving such well-known sources as Qantas, Ashton Kutcher and even the Red Cross.  What implications do…

Read More

Titles are a funny thing. I recognize the need to categorize the  work people do, but I question whether in today’s business environment they are accurate. Prior to starting Impact People Practices,  I was hired to lead the People side of a luxury hotel management company. The owners believed if we could attract and retain the…

Read More