I am embarrassed. I am in disbelief. I am mad. To see the absolute mayhem and destruction in Vancouver last night after the Vancouver Canucks lost the Stanley Cup Finals was nothing short of disgusting.
For a city that just a few hours early was at its finest, we sure managed to turn that 2010 Olympic and 2011 Stanley Cup Playoff energy and buzz into ridicule and shame. Yet through the chaos, I also watched to see Leadership emerge . It’s Social Media that has allowed me to find those inspiring moments and it’s social media that enabled them to happen in the first place.
Here are THREE examples amidst the chaos of LEADERSHIP at its best, enabled by social media
#3: Citizen Leadership
You could see it on TV as people were trying to loot stores, citizens were standing shoulder to shoulder to try to stop them. Through Social Media, Livestream and texting, each of those heros has made a bigger impact than they know. Taking the law into your own hands when the police is not around can be scary. Each person who stepped up and tried to stop something worse from happening was not thinking of their own safety, but that of those around them, and of the city they love. THAT gets a LIKE in my books. See this Facebook post and know that there are thousands more examples like this.
#2. Vancouver Police Department Leverages Social Media to get information
In times of crisis, people need a place to get information, to share information and to move through the emotions they are feeling. Social Media at its worst can fuel fires and amplify a situation. It can also give people a voice. The Goal of this page is to upload your photos and tag anyone you can so the VPD can start tracking the criminals.
In this case having a Facebook page growing by thousands an hour is giving people a voice. The crowd is self managing on that page. There is no one leader, but VPD created the SPACE and on the page you now see people having the confidence to post pictures, video, and voice their disgust.
Twitter and Facebook and texting allowed the VPD and Emergency Response to see where the worst areas were and you know they had a team in central command monitoring those tweets and posts.
Although I have my thoughts about the speed at which VPD responded and the amount of support we saw, I do commend them for creating the space for leadership to emerge online.
#1 BC, Leadership and Social Media at its finest: Event page for cleanup.
Amidst the livestream video and horror show going on live, a new Facebook event page showed up. Smitty Smith created the page and all I can gather looking at a profile picture and the fact that he is in a Vancouver Island High School social media network he must be in his teens.
The event has an awesome logo and is encouraging people from today to saturday to come downtown for a massive cleanup effort- come out and show people what your city is made of. Take back your city. At the point of writing this blog post, 13,100 people said they were attending.
Whether they attend or not, Smitty has given Vancouverites and Canadians and all supporters of Vancouver a voice and a place to show leadership in their own way.
So this may be the image the world has of Vancouver this morning, a city that just destroyed and embarrassed itself. I guarantee that will be quickly replaced by a stronger set of images, of vancouver showing leadership from every corner of the city, from people stepping up to contribute in a small way, to make it right. THAT is LEADERSHIP.