Resort, Retail & Hospitality Background

  • Associate manager for Montreal's flagship $6M GAP store part-time during university and full-time upon graduation;
  • Put together opening team for Can-Ski North 5,000 sq-ft retail location in Whistler and led through design and opening phase;
  • Store manager for Whistler Blackcomb's Can-Ski and Showcase store for four years; grew revenue from $1.2 million to over $4M in three years. Managed a team of 60+ full time, part time and volunteer employees;
  • Director of retail training for Intrawest $100M retail rental division;
  • Operations Manager for Whistler Blackcomb's launch of Mountain Adventure Academy, a high-end yurt and ski experience;
  • Developed Intrawest-wide customer service and leadership programs for 14 resort retail divisions;
  • Director of Culture and People Development for BC's Boutique Hotels & Resorts brand, part of opening team for six properties. Hired opening management teams for each Boutique Hotel property;
  • Co-founder of Impact99, Canada's workplace reinvention summit (Toronto and Vancouver) and sold out six events in three years;
  • President of Parent Association Ecole les Aiglons, led team of 32 parents to achieve unprecedented fundraising initiatives;
  • Keynote speaker and facilitator at several conferences, leadership retreats and executive networking events.

Awards

  • Supervisor of the Year Whistler Blackcomb 1996
  • Manager of the Year Whistler Blackcomb 1999
  • Woman of Worth Leader of the Year Canada 2014
  • Retail Council of Canada award for innovative retail training programs – leader development
  • National Ski Council US award for best customer service training program

   

Portraits of Christine McLeod, consultant

Christine McLeod, entrepreneur, mother, wife, community leader, leadership advocate and visionary.